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Reviews

Real feedback from travelers who stayed at our Sleep Lounge

4.5
out of 5 stars based on 165 reviews
5
69%
4
10%
3
10%
2
3%
1
7%
M
María M.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Jan 2026
Google

Excellent service from Safe, very warm treatment. I hope to come again!

Translated
Reply from GettSleep

Thank you so much! We are glad that you received such warm attention. We hope to see you again soon!

S
Salvador C.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Jan 2026
Google

Great experience, offers a great room and helpful information. Rooms and bathrooms were super clean. The receptionist was very nice.

Reply from GettSleep

Thank you very much for sharing your experience! 😊 We’re delighted to hear that you enjoyed your stay and appreciated the cleanliness of the rooms and bathrooms, as well as the friendly service from our reception team. Feedback like yours encourages us to keep providing a comfortable and well-maintained place to rest between flights at our capsule hotel inside Madrid Airport T4S. We look forward to welcoming you again on your next layover. Safe travels! ✈️

J
Julio R.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Jan 2026
Google

I went there for a must needed shower after a long overseas flight and rescheduled flights. The personnel was really helpful and attentive. The shower room looks a little old and not "pristine", but it was exactly what I needed. The most expensive shower in my live. Anyway, I do recommend.

Reply from GettSleep

Thank you for sharing your experience. We’re glad our team could assist you and that the shower met your needs after a long journey!

M
Marisa O.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Jan 2026
Google

Service is excellent, great concept. Inna, Irina, Seif, Andrey, Gulnara, were amazing. Every airport should have this service. Great job Madrid!!

Reply from GettSleep

Thank you so much for your wonderful review! 😊 We’re thrilled to hear that you enjoyed the concept and found our service excellent. It’s great to know that our capsule hotel at Madrid Airport T4S made your airport experience more comfortable. We truly appreciate your recommendation and hope to welcome you again on your next layover. Great travels! ✈️

D
Daniela R.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Jan 2026
Google

Very good experience

Translated
Reply from GettSleep

Thank you very much for your comment! 😊 We are happy to know that your experience was very good and that you enjoyed your stay in our capsule hotel in Terminal T4S at Madrid airport. It will be a pleasure to welcome you again so that you can rest comfortably on your next stopover. Have a good trip! ✈️…

ש
שיר
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Jan 2026
Google

Life saver for long connections!

Reply from GettSleep

Thank you so much for your review! We hope to see you again soon!

L
LuisE B.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Jan 2026
Google

Very good experience. The service is excellent

Translated
Reply from GettSleep

Thank you so much! We are glad that you had a very good experience and that our service was to your liking!

R
Raul L.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Jan 2026
Google

Pleasantly surprised, with the service, with card membership 3 hours of comforting sleep and a great shower I did not expect in my long wait

Translated
Reply from GettSleep

Thank you very much for your comment! We are glad to know that you had a comfortable rest and enjoyed the shower during your wait. We are motivated to know that we exceed your expectations and it will be a pleasure to welcome you again!

G
Gergana H.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Jan 2026
Google

Super. ! Thank you very much!

Reply from GettSleep

Thank you for your review, we hope to see you again soon!

M
Maria
Adolfo Suárez Madrid–Barajas Terminal T4S · 04 Jan 2026
booking

Excellent service from Seaf. Seaf's attention is excellent. You can stay in the place only if your flight leaves from terminal 4S of the international sector, I had found out and it was an excellent option since I had many hours of layover.

Translated
J
Juliana
Adolfo Suárez Madrid–Barajas Terminal T4S · 28 Dec 2025
booking

very convinient location, for a fair price. noise during the night

Y
Yaribette
Adolfo Suárez Madrid–Barajas Terminal T4S · 26 Dec 2025
booking

Yeah

Translated
L
Laura
Adolfo Suárez Madrid–Barajas Terminal T4S · 22 Dec 2025
booking

Very good to rest inside the airport. But remember that you have to have boarding passes. In my case I had no problem and everything was fine.

Translated
D
Daniel
Adolfo Suárez Madrid–Barajas Terminal T4S · 22 Dec 2025
booking

Great place to stay for our early flight. Top location near the gates. No more border control or security. A point of improvement is a clothes hook in the sleeping cabin

Translated
A
Ana
Adolfo Suárez Madrid–Barajas Terminal T4S · 17 Dec 2025
booking

Good but only when needed. The location is perfect when you have to stay at the airport very early. You save time and avoid sleeping at the airport. I think it is totally overpriced.

F
Felipe
Adolfo Suárez Madrid–Barajas Terminal T4S · 12 Dec 2025
booking

Met expectations

Translated
M
Matus
Adolfo Suárez Madrid–Barajas Terminal T4S · 11 Dec 2025
booking

100% battery recharge. I especially want to mention Simón, who solved my reservation in an overbooking situation that the accommodation suffered due to computer problems. I think a lot of people couldn't stay because of this problem but I don't blame the company. I know that Simón had to deal with all the trouble but he was very cordial and proactive. I insist: Simón is my highlight of my stay at Gettsleep. Bravo!

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N
Nesrine
Adolfo Suárez Madrid–Barajas Terminal T4S · 07 Dec 2025
booking

Good place to sleep when you have to stay at the Airoport. One more restroom could be nice. Thanks

T
Tziporah T.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Dec 2025
Google

A place like an oasis to take a break during a long journey, exceptional kindness and a pleasant atmosphere, no disturbances and with everything you need, very grateful especially to Gulnara More Translated by Google ・ See original (Spanish)

Reply from GettSleep

Muchas gracias por tu reseña! Nos alegra enormemente saber que nuestro espacio te resultó un oasis durante tu tránsito y que disfrutaste de la amabilidad de nuestro equipo y del ambiente. Será un placer recibirte nuevamente en tu próximo viaje!

F
Fabrizio G.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Dec 2025
Google

It has showers, with Dragonpass (airport visa), you have access. The shower is super small, grab your clothes before entering, because there are only 2 hangers for clothes, the rest stays on the floor. They give you a very small towel, but it works. There is also soap, shampoo and cream rinse.

Translated
Reply from GettSleep

Thank you very much, Fabrizio, for your comment and for sharing your experience! We are glad to know that the services were useful to you. We also appreciate your comments about the space and the coat racks; They help us improve. Thank you again and we look forward to welcoming you on your next visit to the airport!

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Cannot mix zones in one order

Sleep Lounges in the international and domestic departures zones are in separate secured areas of the airport. Complete the current booking before adding a Sleep Lounge from another zone.