Reviews

We had a very long layover at the Madrid airport and did not know how we were going to stay awake before our connecting flight. Luckily we saw GettSleep, where we could rent a small nap pod for a few hours. It was clean, quiet, and comfortable. I got really good sleep and feel refreshed. Amazing!

Absolutely incredible experience! The beds are extremely comfortable, and the temperature was nice and cool. The blanket provided enough warmth when needed. And the capsule was extremely dark and quiet, which was perfect! I’d definitely use this service again.

I had a 9-hour layover in Madrid at 3 am. With arrival and departure from Terminal 4 S therefore the location was perfect for me. The capsules allow you to sleep well and although it is only one bath and one shower for all clients, I had no problems. The attention of the staff. They assume that you know how the system works. They do not give any instructions. Additionally, the towels provided for the shower are very small. It's expensive.

Excellent option to rest at the Madrid airport. The facilities were very clean and well maintained, and the staff was especially friendly and attentive. Without a doubt, a highly recommended place if you need to take a break between flights.

Place was very clean and the need was very comfortable, that I slept through the six hours that I booked the sleeping pod for. I have to say it was beyond expectation and won't hesitate to use again.

Excellent service, very comfortable, clean, welcoming facilities, everything you need for a restful rest.

Very good attention from Simón the boy who helped me, very friendly.

Excelent option to recover !!

The location is great; I pass through the airport a few times a year, sometimes on long layovers from intercontinental flights, so the convenience of being able to sleep a bit between flights was a blessing. The capsule room, although typically small, offers a comfortable bed and pleasant air conditioning. The walls can be a bit thin and noisy from the movement of other guests, so I recommend requesting earplugs at reception, which I didn't even know they had because the receptionist didn't inform me they were offered. Regarding this, I'd like to make an observation: I know that European service is always curt and somewhat rude, which is to be expected, but in the end I met the manager and she was so polite and friendly that I think that makes all the difference in an airport environment, especially in a place like this where you're dealing with tired travelers.

Excellent location and customer service

The location at the airport. The price

Honestly, my experience was a bit mixed, but I have to say that the receptionist Simon takes all the credit for this positive review. Super friendly from the first moment, with an incredible sense of humor... the kind that changes your day with a couple of jokes and a good attitude. Seriously, it's worth it just for him 😄. The facilities are quite small, you can hear absolutely everything and it is quite warm inside the capsule, however, everything was very clean, which is very appreciated. And a detail that I cannot fail to mention, Simon invited me to a coffee with a piece of chocolate, saying “sharing is living”… and hey, I totally agree. Thanks again, Simon 🙌

Micro sleeping capsule!! The location within the airport. The discomfort getting into the sleeping capsule and the lack of signage and clear instructions to get to the place. I spent 45 minutes walking around the airport in the early morning to find the place

very clean and as it is at the terminal it was very convient. it was very noisy with only a curtain to prevent the noise from the terminal

It is okay to rest, but it is not completely silent, you can hear everything from the other capsules and the people talking outside as well. Otherwise it is correct, but too expensive.

Expensive but it saves you from an emergency. Airport Accessibility and Flight Management. High price for a simple small room. You can't talk, since there are more people sleeping next to you

I was way too hot.

More than a hotel, people who care about people

Best decision I’ve ever made was to book a few hours sleeping here after a long day or travelling with no sleep! Right at the terminal, sooo comfortable and secure. Would not hesitate to book here again if I needed a few hours sleep before a connection.

Amazing and comfortable sleeping pods. Clean and easy accessibility to restrooms and showers. Simon and Andrew were great host. Highly recommend for an overstay at the airport.