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Frequently asked questions
Frequently asked questions
Answers about the GettSleep Sleep Lounge at Adolfo Suárez Madrid-Barajas Airport (Terminal 4 Satellite): hourly booking, airside access, capsule types and everything you need to know before check-in.
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GettSleep is a Sleep Lounge with sleeping capsules inside the airport, where you can rest, sleep or freshen up without leaving the terminal.
At Adolfo Suárez Madrid-Barajas Airport, inside Terminal 4 Satellite (T4S), in the boarding area (past the security checkpoint).
The Sleep Lounge works by the hour: you can book just a few hours of sleep or a longer rest between flights.
Yes — instead of waiting in a chair you get a capsule with a comfortable bed, your own light and ventilation and a private space inside the terminal.
Yes, booking and check-in are available 24/7.
In the boarding (airside) area of Terminal 4 Satellite — that is, after passing the security checkpoint.
Passengers already in the T4S boarding area before their flight, or in transit that lets them stay within the restricted area.
Yes, it is ideal for layovers and connections when your itinerary lets you stay in the boarding area without exiting.
T4S connects to T4 via an automated shuttle train inside the boarding area; follow the "Satélite / Satellite" signage after security.
Single-occupancy capsules in Standard, Comfort and Suite (comfort+) categories, plus an Accessible capsule, available on the upper or lower level.
Yes, every capsule is for single use (one person per capsule).
Comfort offers a bit more room and a quieter spot; the Suite (comfort+) is our most spacious capsule.
The lower level is easier to access, especially with luggage; the upper level is usually chosen for more privacy and less foot traffic.
Yes, we have a capsule adapted for guests with reduced mobility (lower level).
Yes, the Sleep Lounge has shared showers, lockers and a 24/7 reception.
Yes, booking in advance applies a discount of up to 25%.
Yes, the 24/7 format makes same-day booking or booking right before check-in a normal scenario.
The hourly format is perfect here: book only for the time you need and wait out the delay in comfort.
Yes, that is one of the main uses of the Sleep Lounge: a short nap or a rest between flights.
Because it saves time and extra travel: you rest right on your route, especially when you only need a few hours.
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