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Reviews

Real feedback from travelers who stayed at our Sleep Lounge

4.5
out of 5 stars based on 165 reviews
5
69%
4
10%
3
10%
2
3%
1
7%
S
Santiago C.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

The manager's attention was excellent, 10/10 in explaining everything to us even when it was our first time staying. He answered all our questions and was ready to assist us whenever we needed him. The next time I come to this airport on a long layover, yes or yes I will stay here again.

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Daniela P.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

The best place in the world! Everything impeccable, phenomenal attention! The best place to sleep and shower everything is super clean!

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Reply from GettSleep

Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the cleanliness and the service. It was a pleasure to have you, and we hope to welcome you again soon!

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Michelle I.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

Excellent service at the airport, friendly and attentive staff, comfortable beds, air conditioning with perfect temperature, clean showers and bathrooms. I recommend it

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Inkara A.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

I spent one night (6 hours) in an airport hotel room and the experience was very good. The room/bed was clean, comfortable and perfect for resting before a flight. And the shower was great for me. I especially want to highlight Simón, who assisted me: he was super friendly, attentive and very helpful at all times. It's nice to find staff like this. Without a doubt, I would stay here again.

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Reply from GettSleep

Thank you very much for your comment, Inkara. We are glad to know that your experience was so positive and that you were able to rest comfortably before your flight. We especially appreciate your words about the attention received. We hope to welcome you again on your future trips. Sincerely, GettSleep Team.

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Arianny H.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

Excellent service, a guy named Simón helped me and I was delighted, very attentive to everything and willing...I would come a thousand times more...I recommend it 100%

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Reply from GettSleep

Thank you very much for your comment! We appreciate your words and your recommendation, and it will be a real pleasure to welcome you again whenever you want!

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Mili D.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

I spent one night at Sleep Madrid and everything was great: clean, comfortable and super well located. I slept like a baby 💤 and the staff was lovely. Thank you for the good experience, I would return without hesitation! And many thanks to Simón, very attentive and charming. ☺️

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Reply from GettSleep

Thanks for sharing your experience! We are very happy that you slept so well and that you enjoyed the cleanliness, comfort and attention of our staff. It will be a pleasure to welcome you again soon!

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Natalia P.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

I loved it! Super comfortable, clean, and excellent service. I will return.

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Reply from GettSleep

Thank you very much for your comment, Natalia. We are glad to know that your experience was so positive and that you valued the comfort, cleanliness and attention. It will be a pleasure to welcome you again. Sincerely, GettSleep Team.

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JoeFuschinii
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

The receptionist was spectacular and very friendly, very quiet and not a single noise within the sector.

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Reply from GettSleep

Thank you so much! We are glad that you enjoyed the tranquility and attention of our team!

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Lisandra B.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

I had an excellent experience at Gettsleep Aereopueto Barajas, located inside the international area of Madrid Airport, which was perfect for me because I had a long layover before my next international flight. My main goal was to find a place where I could truly rest without having to leave the airport, and this was exactly what I needed. Everything was very convenient and easy from the beginning. Being inside the international terminal makes a huge difference when you are traveling, feeling tired, and trying to make the most of your time between flights. The best part was that I was able to rest really well. The cabin was comfortable, quiet, and gave me the privacy I needed to disconnect from the busy airport environment. I slept deeply and it helped me recharge so I could continue my trip feeling much better. I also want to highlight the staff, who were very kind and professional. In particular, I would like to thank Seif for his outstanding service. His kindness and professionalism made my stay even better. I definitely recommend Gettsleep Aereopueto Barajas to anyone with a long layover who wants to get real rest without leaving the international area. Tuve una experiencia excelente en Gettsleep Aereopueto Barajas, ubicado dentro de la zona internacional del Aeropuerto de Madrid, lo cual fue ideal porque yo estaba haciendo una escala larga antes de mi próximo vuelo internacional. Para mí, lo más importante era encontrar un lugar donde pudiera descansar de verdad sin tener que salir del aeropuerto, y este lugar fue exactamente lo que necesitaba. Desde el inicio, todo fue muy práctico y cómodo. El hecho de estar dentro de la terminal internacional hace una gran diferencia cuando vienes cansada y con poco tiempo entre vuelos. Pude organizarme mejor y aprovechar el tiempo sin estrés. Lo mejor fue que realmente pude descansar muy bien. La cabina fue cómoda, tranquila y me dio la privacidad necesaria para desconectarme del movimiento del aeropuerto. Dormí profundamente y me ayudó muchísimo a recuperar energía para continuar mi viaje. También quiero destacar el trato del personal, que fue excelente. Todos fueron amables y profesionales, pero especialmente quiero agradecer a Seif, quien fue increíblemente atento desde el primer momento. Su amabilidad y profesionalismo hicieron que mi experiencia fuera aún mejor. Sin duda recomiendo Gettsleep Aereopueto Barajas para cualquiera que tenga una escala larga y quiera descansar de verdad sin salir de la zona internacional

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Carla M.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

Very happy with the service and attention from Safe, it has been very kind and gentle. It is the first time I have used the service and I will undoubtedly return.

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Reply from GettSleep

Thank you very much for your comment! We are very happy to know that your first experience was so positive. It will be a pleasure to welcome you again and hope you enjoy another excellent stay!

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María G.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

It is a great option... all terminals should have it... you can rest, shower... and spend the night there... without wasting time leaving the airport... 😁 a ten.

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Sunny J.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

I slept six hours, which definitely helped with the trip. But overall, I was quite disappointed with the experience, considering what I paid. There was a stain on the sheet. There was no duvet, just a small, thin blanket. They didn't offer me a towel or wifi. I never saw or was offered the supposed "coffee corner". The guy who helped me at the front desk looked like he had never served a guest before - he was confused and uncomfortable just because he wanted a room. A strange and inhospitable experience, but at least I was able to sleep, which is the most important thing.

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Betty M.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

Perfect, comfortable, very well located and excellent service

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Reply from GettSleep

Thank you very much for your comment, Betty. We are glad to know that your experience was so positive and that you valued the comfort, location and attention of our team. Sincerely, GettSleep Team.

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GlamAline
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

The truth is that Simón's attention was very good. Cleanliness, bed and bathrooms 10 points!

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Edgar M.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

EXCELLENT ATTENTION FROM SIMON! THANKS FOR EVERYTHING. VERY COMFORTABLE PLACE.

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Reply from GettSleep

Thank you very much for your comment, Edgar. We are glad to know that your experience was so positive and that you found the place comfortable. Sincerely, GettSleep Team.

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Oscar O.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

Super comfortable. Very nice and clean place.

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ABEL J.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

Everything is perfect, Simón is super kind, he has been attentive to the clients at all times…

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Heidy H.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

Excellent service from Simon

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Kasey S.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

Super spectacular customer service by Simón

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Alexander H.
Adolfo Suárez Madrid–Barajas Terminal T4S · 06 Feb 2026
Google

Excellent and very comfortable

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Reply from GettSleep

Thank you so much! We are glad to know that you enjoyed the comfort and your stay with us!

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Cannot mix zones in one order

Sleep Lounges in the international and domestic departures zones are in separate secured areas of the airport. Complete the current booking before adding a Sleep Lounge from another zone.